Bangalore, Karnataka, India
Summary
As a Senior Field Technician at Schindler Group, Prasanna Kumar S leads the installation and commissioning of elevator systems, ensuring adherence to strict quality standards and achieving high levels of customer satisfaction through expert technical service and rigorous safety compliance.
Highlights
Led the installation and commissioning of new elevator systems, consistently completing projects ahead of schedule and 15% above Schindler's stringent quality standards.
Applied in-depth knowledge of elevator mechanics, electronics, and control systems to troubleshoot complex issues, reducing system downtime by an estimated 20% and enhancing operational efficiency.
Ensured high levels of customer satisfaction by delivering quality workmanship and excellent service, achieving a 95%+ satisfaction rating and fostering strong client relationships.
Prioritized and enforced strict adherence to safety protocols and conducted regular safety inspections, resulting in a 0% incident rate across all assigned projects and fostering a strong safety culture among team members.